Allow Online Booking From Existing Clients Only | Online Booking Settings

You can customize your online booking settings to only allow appointments bookings from your existing clientele only. Tap Settings > Booking Controls & Notifications > Online Booking Settings > Allow Online Booking. Here you will see three options:

1. Allow online booking for all clients: Allow online booking for all clients, new and existing
2. Allow online booking for existing clients only: Only allow online booking for clients that have already booked an appointment with you in the past.
3. Disallow online booking: Disallow online booking for all clients 

By selecting "Allow online booking for existing clients only", only clients that already have an existing client profile in your client list will be able to book new appointments with you.

When online booking is restricted for either new or all clients, you have control over whether or not your contact details are shared with these individuals when attempting to book with your business. Tap Settings > Booking Controls & Notifications > Online Booking Settings > Ask Clients to Contact Salon.

1. If  Ask Clients to Contact Salon is enabled, new clients attempting to book with your business will receive a decline message that states: "Name of Provider’ at ‘Salon Name’ does not accept online bookings at this time. Please contact "Business Phone Number" with your name, your provider’s name, service(s) requested, and desired date/time of your booking"
2. If Ask Clients to Contact Salon is disabled, new clients attempting to book with your business will receive a decline message that states: "Something went wrong. Your booking request was unsuccessful. ‘Name of Provider’ at ‘Salon Name’ does not accept online bookings at this time."