Powering on and off
Hold the power button down for 2 seconds.
Card reader battery
The battery should last all day with normal use. When not in use, your card reader will go into standby to save battery and will remain connected to your app when your phone is nearby.
How to: To check the battery go to Settings > Card Reader & Checkout > Card Readers > My Card Reader and see how much your device is charged below Device Connected. You can also check your battery percentage while in Checkout in the Use Card Reader section.
Charging
Use the micro USB cable included in your CMM kit, plug one end into your CMM and the other end into a USB port like a cell phone charger. You will know it’s charging when the light flashes red and magenta. When it’s done charging, the light will turn off.
Updating your card reader
Keep your card reader up to date so it can continue to work seamlessly with your GG app! We recommend updating your card reader every 6 months. It only takes 1-2 minutes!
How to: To update your card reader go to Settings > Card Reader & Checkout > Card Readers > My Card Reader and tap Update device and wait for the update to complete. Now you are set to gloss on!
What do the different lights on the card reader represent?
Light | Description |
None | Card reader is off. |
Flashing blue every second |
Card reader is on and ready to connect to your phone or tablet. If you have completed your one-time setup your card reader will automatically connect when you open the GlossGenius App |
Continuous multicolored flashing | Card reader has been discovered by your phone/ tablet’s Bluetooth and connecting. |
Steady blue | Card reader is connected to a device. |
Flashing blue every 5 seconds | The card reader is connected and in standby mode. It will remain on standby until it dies or is turned off. |
Alternating red and magenta | Your card reader is charging. |
Flashing red | Your card reader’s battery is low. |
Rapidly flashing blue and orange | Your card reader has finished installing a software update. If the reader is unresponsive after the update completes, restart the reader by turning it off and on. |
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