Setup Your Card Reader

Set up your GlossGenius card reader in minutes! This is a one-time setup, so once it is done, your CMM will automatically connect every time you open your GlossGenius app.

Quick setup 

1. 1. Update to the latest version of GlossGenius in the app store
   2. Make sure your tablet or phone’s Bluetooth is on and not connected to any other card reader, including your new card reader.
   3. Turn on your card reader by tapping the power button. Wait until it flashes blue.
   4. Open the GlossGenius app and tap Settings at the top right of the Dashboard. Go to Card Reader & Checkout > Card readers > Set Up a New Card Reader.
   5. To process payments with the device, you must enable app location service permissions. Tap Enable location and choose Allow While Using App This can also be done in your phone's settings.
   6. Your card reader will appear under TAP YOUR DEVICE BELOW with a unique ID. You can find the ID on the back bottom left of the device.
   7. Tap your device ID and wait for it to say Connected below GlossGenius PoS. Press Finish.
   8. Tap Device Information > Update device for the latest version. You’ll see a loading screen while your device updates, and once it disappears it is done updating.

   Now let’s go make some money!

Setup FAQs

How can I check and update my Bluetooth settings?

For iOS:

Visit the Settings section of your phone, tap Bluetooth to check that it’s on. Then make sure you are not connected to any other card reader including your new card reader. Check that your card reader’s unique ID (on the back bottom left of the device) is not in the list of connected devices. If you see your card reader is connected tap the info icon and then select Forget This Device.

For Android:

Visit the Settings section of your phone, tap Connected Devices > Bluetooth. Make sure your Bluetooth is on and not connected to any other card reader including your new card reader. Check that your card reader’s unique ID (on the back bottom left of the device) is not in the list of connected devices. If you see your card reader is connected under Paired Devices tap the gear and select Forget or Unpair.

How do I check and update my location settings?

For iOS:

Visit the Settings section of your phone, tap Privacy > Location Service. Select the GlossGenius app and tap While Using the App.

For Android:

Visit the Settings section of your phone, tap Location > App permission. Select the GlossGenius app and then choose the location access for the app.

If you do not see GlossGenius under Recent Location Requests select App Access to Location scroll until you find GlossGenius and set the preferences as Only While Using the App.