We don't only support you with a chargeback & dispute documentation process - we also protect you financially as well! Members of our Gold Plan will receive 100% chargeback protection on transactions processed with our card reader or Tap to Pay for iPhone! If you don’t have a card reader yet, let’s get you started!
How does it work?
If a client disputes a transaction and the bank rules in your favor, the transaction stands and all your funds will remain in your account. Amazing!
If the bank rules in the client’s favor, and the payment was processed with a GlossGenius Card Reader, or through Tap to Pay for iPhone - then we got you! Our team will take care of the refund back to the client and fully cover your losses. We will keep you posted on the result still, but you're all set!