Some of your clients may reach out to you because their bank statement shows your GlossGenius transaction as "recurring." Technically, this is a completely accurate term, but it doesn't mean what they think it does. We'll explain!
First, one of the ways GlossGenius makes your job much easier is by allowing clients to save their card for payment on future visits. With the card safely and securely stored, they won't even need to bring it to their next appointment!
When we store a card like this, we don't actually store the number... that's not secure! Instead, our payment processor contacts the credit card company and basically says "hey, this client wants us to be able to process additional charges at this salon in the future, so can you remember that for us, and let us do that?"
The bank says yes, and thus the agreement is stored. The bank considers this an agreement for recurring charges, because that's what it really is... a charge that will recur (manually) on future visits!
This is exactly the same way that monthly automatic recurring charges like your Netflix account work... except Netflix does it automatically every month, but you do it manually only when that client comes in for service. In both cases, the bank will mark these as "recurring," but your client will not be automatically charged anything, ever.