We offer SO much customization and control of online booking, you can set it up the best way for your business!!
Do you want to require credits for online booking?
Go to “Settings” > “Business Info” > “Booking & Payment” > Booking Requirements section. Tap “Require Card” to set your rules for appointment booking online. You can require a credit card from all clients who book you online, from new clients or never require.
*Note that requiring a credit card does not mean that clients will be charged at the time they make an online booking for you. They will never be charged until you check them out. Requiring a credit card is like making a reservation. What it does is ensure that you’re protected against no-shows and are able to get your cancellation fee if a client is a no-show or cancels last minute.
Need to require advance notice before clients book with you?
Go to “Settings” > “Business Info” > “Booking Controls” > Booking Window section. Tap on Booking window and put in how many hours advance notice clients must give you before booking. So if you put 24 hours, clients will not see any availability for the next day as they will need to give you more than one day's notice =)
Want clients to only book with you on the half hour?
Go to “Settings” > “Business Info” > “Booking Controls” > Booking Increments section. Tap on Booking Increments and select every 15 minutes, half hour or on the hour.
Don't want clients booking with you months in advance?
Go to “Settings” > “Business Info” > “Booking Controls” > Advance Booking Window section. Swipe right on Restrict Advance Bookings so that it is pink, then put in a booking limit. For example, if you don't want client booking you for next year, put in a limit of 12 months!
Want to manage how your client can cancel their appointments?
Go to “Settings” > “Business Info” > “Booking Controls” > Online Cancellations section. Swipe right on “Allow Online Cancellation” to let your clients cancel online, Swipe left to prevent clients from cancelling online. What if you want to offer online cancellation but within a day of the appointment? Then simply, swipe right on “Allow Online Cancellation” then put 24 hours. Clients trying to cancel within 24 hours of the appointment will be prompted to contact you directly. Clients cancelling more than 24 hours away from the appointment will be able to cancel online.
With these controls, nothing will stand in the way of offering your clients a easy and beautiful online booking experience that works for your business!