"How fast will I receive my money and get paid?" It's an important question! Our transfers are super fast and FREE!
Here's how it works:
Your payout will be sent at 7:00 pm ET on business days! When we send your payout, you'll receive an email titled "Your Money is on the Way" to your email address on file. Payments taken after the payout cutoff will be sent a business day later.
- Payments taken Monday - Thursday BEFORE 7:00 pm ET will be grouped and sent that night. Depending on your bank’s processing time, you should see the funds available in your account the next day.
- Payments taken Monday-Wednesday AFTER 7:00 pm ET will be grouped with your payments the next day and sent that night. Depending on your bank’s processing time, you should see the funds available in your account the next day.
- For example, a payment taken Monday night at 10:30 pm ET will be grouped with Tuesday's payments and sent by 7:00 pm ET
- Payments taken on Thursday AFTER 7:00 pm ET - Sunday will be grouped and sent Sunday night.
- Payments are NOT paid out on national holidays (Independence Day, Memorial Day, etc.), so if Monday is a holiday you will receive your payout on Tuesday.
Here's a transfer schedule that makes this a little easier to visualize :)
Payments Taken Monday:
|BEFORE 7:00 PM ET||Sent by Monday at 7:00 pm ET|
|AFTER 7:00 PM ET||Sent by Tuesday at 7:00pm ET|
Payments Taken Tuesday:
|BEFORE 7:00 PM ET||Sent by Tuesday at 7:00pm ET|
|AFTER 7:00 PM ET||Sent by Wednesday at 7:00pm ET|
Payments Taken Wednesday:
|BEFORE 7:00 PM ET||Sent by Wednesday at 7:00pm ET|
|AFTER 7:00 PM ET||Sent by Thursday at 7:00pm ET|
Payments Taken Thursday:
|BEFORE 7:00 PM ET||Sent by Thursday at 7:00pm ET|
|AFTER 7:00 PM ET||Sent by Sunday at 7:00pm ET|
Payments Taken Friday, Saturday, Sunday:
|Anytime||Sent by Sunday at 7:00pm ET|
*Actual payout times are determined by both your card network and your bank.
Because there are many complexities involved with financial institutions and we can't always predict their flow, here's just about every reason your payment could be delayed just a little bit:
- Your checking account or routing number was entered incorrectly into the app - you can re-add your bank details in the app by tapping More > Settings > Bank Account & Verification > Bank Details.
- You've been rocking out and hit the threshold where the government starts making us check ID
- We'll reach out and collect a few quick pieces of data, like your date of birth or maiden name, to get it taken care of.
- You just entered your account details for the first time or switched bank accounts in the app - This can take a day or two to process, so the first payout may take a little more time.
- On rare occasions when a payment is taken at the exact payout cutoff time, 7:00 PM ET, it may cause a pause on payouts that day. This will cause any payments taken to be sent the next business day.